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Shipping Policy - EU

Shipping Policy (EU)

At Oak Grove, we prioritise quality, excellent service, and prompt, reliable delivery. Every order is carefully dispatched to ensure it arrives in perfect condition.

 

Shipping Costs & Delivery Times

We offer free standard EU delivery on all orders, with no minimum spend required. We use DHL, FedEx, TNT or similar services. 

Delivery to P.O. boxes is not available.

Prices shown at checkout include VAT where applicable.

Where We Ship

We currently deliver to the following EU countries: Austria, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, and Spain.

Order Confirmation & Tracking

Once your order has been processed and dispatched, you’ll receive a confirmation email containing tracking details.

Please allow up to 48 hours for tracking information to become available.

 

Blankets, Pillows, Towels, Everyday Tote, Flat Tote, Umbrella

  • Dispatched from London via DHL, FedEx, TNT, or similar couriers
  • Estimated EU delivery: 5–7 business days
  • In rare cases, delivery may take up to 15 business days

Please note that orders with multiple items may arrive in separate parcels.


Large or Heavy Items

If your parcel exceeds 2kg or is larger than 60 × 40 cm, it will be delivered via a priority courier such as FedEx International or DHL Express.


Products Available in the United States Only

Some products—such as the City Tote, Cosmetic Bag, and 20oz Tumbler—are only available for delivery within the United States. These items should not appear on the EU version of our site, but if accessed via the US storefront, please note they cannot be shipped to EU addresses.

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