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Shipping Policy - UK

Shipping Policy (UK)

At Oak Grove, we prioritise quality, excellent service, and prompt, reliable delivery. Every order is carefully dispatched to ensure it arrives in perfect condition.

 

Shipping Costs & Delivery Times

We offer free standard UK delivery on all orders, with no minimum spend required. Orders are sent via a fully tracked Royal Mail service with delivery Monday to Saturday (excluding public holidays).

Blankets, Pillows, Towels, Everyday Tote, Flat Tote, Umbrella

Dispatched from London

Estimated UK delivery: 2–4 business days

In rare cases, delivery may take up to 15 business days

Please note that orders with multiple items may arrive in separate parcels.

Large or Heavy Items

If your parcel weighs over 2kg, is bulky, or exceeds 60 × 40 cm in size, it will be delivered via FedEx UK.

Delivery is typically the next working day

Products Available in the United States Only

Some products—such as the City Tote, Cosmetic Bag, and 20oz Tumbler—are only available for delivery within the United States. These items should not appear on the UK version of our site, but if accessed via the US storefront, please note they cannot be shipped to UK addresses.

 

Order Confirmation & Tracking

Once your order has been processed and dispatched, you’ll receive a confirmation email containing tracking details. Please allow up to 48 hours for tracking information to become available.

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